Hello I don't do this kind of thing, however, I felt I needed to write to you to let you how wonderful Kellie and Mario are and also to write some positive words about Kresta. Kellie came to my partners home. He had no idea on what he wanted or needed. Kellie spent a great deal of time with him to make sure he had the best produces and a great look. She even made time to meet up with me to make sure I was happy. I believe she met with me on one of her days off because it was so hard to get time with her. I now understand why she is highly sought after Both my partner and I found her to be truthful and very helpful. My partner had a few other quote and even through Kresta was not the cheapest he was so happy with Kellie service he went ahead. Just before the paperwork was sent off I did go online to see what reviews Kresta had and I was very disappointed in what I read. After talking with my partner I jumped on the phone and call Kellie. Kellie them explained that yes there are some bad things out there and that she would do her best to make sure everything ran smoothly. Both my partner and I are happy with the results. my partner and I were given updates from both the showroom and Kellie on a regular basis and we always felt nothing was a bother. This was followed up when the fitter arrived we were very happy with his work. Mario was on time and worked very quickly. He explained how the curtain needs training and if we were not happy to call in four weeks. Well, it has been six weeks since they have been installed and my partner and I are very happy. I really like the look and I would like to thank Kellie and Mario you are both a great representative of your workplace. Thank you. Nigela, VIC
- July 18, 2023